Expertise
User Reasearch, client interview, Analytics & UX.
Year
2023-2024
For over two years, I’ve been closely involved with FinBox, working across a wide range of products and features that now serve more than 100,000 users. My focus has been on elevating the company’s design language — refreshing the UI & UX, refining user journeys, and strengthening the brand identity. I also contributed to enhancing the product website, ensuring a seamless and modern digital experience.
Revamping the brand identity
What I did
As an early stage startup their keen focus was not on the UI but the functionality. After coming in I revamped multiple stuff in multiple products.
Dashboard and it’s Features
What I did
Figured out a lot of UX Gaps and ways to revamp the UI and minultly crafted the specifics and also introduced shortcuts for better productivity
Loan Term Deviation
What I did
I designed a feature that enables lender agents to adjust loan parameters based on real-time metrics and evaluations. Once refined, they can seamlessly forward it to the credit team for deeper analysis and decision-making.
Channel management
What I did
In large organizations with thousands of employees spread across multiple agents and hierarchies, managing reporting structures and actionable workflows can be a real challenge. To solve this, I designed a feature that streamlines the entire process—simplifying hierarchy management and making it effortless for teams to stay organized and take action without friction.
Bank Connect (Web)
What I did
I designed a simple, secure flow for users to link their bank accounts—choose a mode, verify details, and connect instantly. The process is frictionless, transparent, and builds user trust.
